Sales Advisor

Job Description

Full-time

Sales Advisors facilitate sales transactions by advising customers on suitable products that best meet their needs and encourage purchases. They explain product features and benefits to customers, assist them in locating specified products on the sales floor, and process customer payments.

Responsibilities

  • Ensuring that product shelves are well-arranged and adequately stocked with products.
  • Handling all discounts, price changes, and customer returns accordingly.
  • Maintaining an in-depth knowledge of store products to provide suitable recommendations to customers as needed.
  • Assisting customers in locating requested store products.
  • Operating the cash register and processing sales transactions.
  • Performing basic housekeeping duties to ensure that the cashpoint, sales floor, and storeroom are well-maintained.
  • Addressing customer concerns and inquiries as well as resolving customer complaints.
  • Answering telephone calls in a courteous and professional manner.
  • Unloading and unpacking store deliveries as well as attaching price tags to all store products.

Qualifications

  • High school diploma or GED.
  • Proven experience working as a Sales Advisor.
  • The ability to operate a cash register.
  • The ability to stand for extended periods.
  • The ability to work in a fast-paced environment.
  • Excellent organizational and consultative sales skills.
  • Effective communication skills.
  • Exceptional customer service skills.